Privacy Policy

Introduction

BudgetSpider is operated by Bridgemark (Pty) Ltd, trading as Bridgemark Innovations.

This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. What We Collect

We collect account details (such as email and optional profile information), budgets, categories, expenses, and usage events required to provide the service.

2. Lawful Basis and Purpose

We process your data to deliver the service you request, maintain security, diagnose reliability issues, and communicate essential product and account updates.

3. How We Use Your Data

Your data is used to provide budgeting features, generate reports, improve reliability, and produce AI recommendations. AI requests are processed server-side.

4. Data Ownership and Security

Access to budgeting records is protected by authentication and row-level security policies. Users can only access data they own unless collaboration features explicitly grant access.

5. Data Retention

We retain account and budgeting records while your account remains active, and for a reasonable period after closure where required for security, legal, accounting or dispute resolution purposes.

6. Your Rights

You can request access, correction or deletion of personal data by contacting support@budgetspider.com. We may need to verify account ownership before processing requests.

7. Cookies and Session Technologies

Essential cookies or web storage are used to keep sessions secure and maintain sign-in state. For details, review our Cookie Notice.

8. Product Analytics and Session Insights

We use privacy-conscious analytics and monitoring technologies, including Google Analytics, Vercel Web Analytics, and Microsoft Clarity, to understand aggregated product usage, improve reliability, and diagnose usability issues.

Where enabled, Microsoft Clarity may provide session replay and heatmap insights to help identify product usability issues.

We configure these tools to avoid intentionally sending sensitive personal or financial data, and apply masking controls in sensitive areas such as authentication, billing, and budget-related workflows.

9. Your Responsibilities

BudgetSpider provides budgeting assistance and AI-generated insights. You remain responsible for financial decisions and outcomes.

10. Contact

Questions about this policy?

If you have any questions regarding this document, please contact:

support@budgetspider.com

Website: https://budgetspider.com

Company: Bridgemark (Pty) Ltd, trading as Bridgemark Innovations, Botswana

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